Returns & Exchanges

At The Northern Line, we want you to be completely satisfied with your home decor and furniture selections. If an item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all protective wraps are secure to prevent damage during transit.

• 3.
  Attach the Label

  Print your prepaid shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.